Set up Slack alerts to highlight blocked work and improve team collaboration.
Once you’re added as a user on the Multitudes app, you’ll automatically get weekly summaries via email that show how your team is doing along with suggested actions you may want to take.
If you’d prefer to get these via Slack, you can set up Slack alerts either in Settings > Integrations or directly from the homepage.
To set these up from the homepage: At the top section (My Insights), find any card, go to the lower “Take Action” section, and click the notification bell at top right. From there, connect to Slack and configure the alert for your preferred channel and time – then you’re good to go! We also suggest the Slack alert that’s best for improving the metric in question.
Once you’ve connected your workspace to Multitudes, add the `Multitudes for Slack` app to the relevant private channels. You can do this in two ways:
Those private channels should now be visible in the channel dropdowns when you’re configuring an alert, alongside all the public channels which are automatically visible.
To improve your delivery, set up a Daily Blocked PRs alert. This sends a daily summary of pull requests that are awaiting action (e.g., a review, a conversation being resolved, or a merge) and were last updated 8+ hours ago. We recommend timing these to arrive before your daily stand-up, so you can discuss as needed there.
Who can set it up? Anyone with a Multitudes account – a Member, Manager, or Owner. Learn more about permissions here.
Prerequisites: You’ve already connected a Slack workspace to Multitudes. If you'd like the alert sent to a private channel, you should also add the Multitudes Slack app to that channel.
Summary of the past 3 days:
[NAME] has the most PRs awaiting review ([X] PRs)
This person has the most open PRs that don’t yet have any reviews.
Blocked PRs
A Trend Summary is a type of Slack alert that shows how a team's metrics are trending, what they might want to focus on, and actions they could take together. Targets are based on academic research, domain knowledge, and industry benchmarks; this includes Google’s DORA metrics and the SPACE framework for developer productivity. For more on why we’ve chosen these measures and how we calculate them, check out this help article: What We Measure and Why.
Who can set it up? Anyone with a Multitudes account – a Member, Manager, or Owner. Learn more about permissions here.
Prerequisites: You’ve already connected a Slack workspace to Multitudes. If you'd like the alert sent to a private channel, you should also add the Multitudes Slack app to that channel.
The Trend Summary gives an at-a-glance view of how your team is doing across both team performance and people metrics. It tells you the metric for the last week/fortnight for a selected team (or your whole organization), and how it changed from the period before that.
Flow of Work: Lead Time
Value Delivery: Merge Frequency
Quality of Work: Change Failure Rate
Wellbeing: Out-of-Hours Work
Collaboration: PR Feedback Given
A 1:1 prompt is a type of slack notification that shows the top 3 reflection ideas to discuss, based on a team member's data.
Who is included in a 1:1 prompt?
Anyone that is assigned to your Profile > 'Who you have 1:1s with'
When does this get sent?
You can pick a day to receive this, at a weekly or fortnightly cadence.
How can I share this with my team member?
Once your team member has configured their Slack connection to the Multitudes app, they will receive a copy of the conversation starters. To do this, the team member must have access to the app.
What good looks like is context-dependent – it varies with the type of work you’re doing and the environment your team is working on.
To get you started with some industry benchmarks, check out our post on What We Measure and Why.
You may also want to compare current trends to your team’s historic trends – that’s why we pull in 6 weeks of historic data from the first day you start using Multitudes.
Finally, if you’d like to share trends and tactics with other engineering leaders who care about health performance, you can join #share-slack-summaries in our Multitudes Community Slack.