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Set up Slack alerts to highlight blocked work and improve team collaboration.
Once you’re added as a user on the Multitudes app, you’ll automatically get weekly summaries via email that show how your team is doing along with suggested actions you may want to take.
If you’d prefer to get these via Slack, you can set up Slack alerts either in Settings > Integrations or directly from the homepage.
To set these up from the homepage: scroll to the Trend Summary section (past the At a glance view), find any card, go to the lower Take Action section, and click the notification bell at top right. From there, connect to Slack and configure the alert for your preferred channel and time – then you’re good to go! We also suggest the Slack alert that’s best for improving the metric in question.
Once you’ve connected your workspace to Multitudes, add the `Multitudes for Slack` app to the relevant private channels. You can do this in two ways:
Those private channels should now be visible in the channel dropdowns when you’re configuring an alert, alongside all the public channels which are automatically visible.
To improve your delivery, set up a Daily Blocked PRs alert. This sends a daily summary of pull requests that are awaiting action (e.g., a review, a conversation being resolved, or a merge) and were last updated 8+ hours ago. We recommend timing these to arrive before your daily stand-up, so you can discuss as needed there.
Who can set it up? Anyone with a Multitudes account – a Member, Manager, or Owner. Learn more about permissions here.
Prerequisites: You’ve already connected a Slack workspace to Multitudes. If you'd like the alert sent to a private channel, you should also add the Multitudes Slack app to that channel.
Summary of the past 3 days:
[NAME] has the most PRs awaiting review ([X] PRs)
This person has the most open PRs that don’t yet have any reviews.
Blocked PRs
The list only includes PRs that were last updated 8+ hours ago (where “updated” means a commit, edit, comment, or review).
The list excludes:
A Trend Summary is a type of Slack alert that shows a quick view across 5 key metrics of how the selected team (or organization as a whole) is doing. These 5 key metrics are:
As seen on the second line of text, the metrics are for the last week/fortnight as compared to the previous period. For each metric, we highlight insights and suggested actions. These insights are based on the targets that you have defined in the Multitudes app, which are either custom or our pre-defined industry benchmarks.
For more information on these 5 metrics including how they’re calculated and the research behind our pre-defined industry benchmarks, please check our help article on What We Measure and Why.
Who can set it up? Anyone with a Multitudes account – a Member, Manager, or Owner. Learn more about permissions here.
Prerequisites: You’ve already connected a Slack workspace to Multitudes. If you'd like the alert sent to a private channel, you should also add the Multitudes Slack app to that channel.
A 1:1 prompt is a type of slack notification that shows the top 3 reflection ideas to discuss, based on a team member's data.
Who is included in a 1:1 prompt?
Anyone that is assigned to your Profile > 'Who you have 1:1s with'
When does this get sent?
You can pick a day to receive this, at a weekly or fortnightly cadence.
How can I share this with my team member?
Once your team member has configured their Slack connection to the Multitudes app, they will receive a copy of the conversation starters. To do this, the team member must have access to the app.
