Feature launch: More like a coach than a dashboard

We’re proud to launch a major feature release based on customer feedback – our app is now more like a coach than a dashboard. With automated recommendations and timely, easy-to-access actions, we guide you to unlock the collective power of your teams.

Specifically, you can now:

1. See team metrics at a glance
2. Get customized action items
3. Easily get updates in Slack
4. Find blocked PRs – real-time, but without the noise
5. Identify people to support or celebrate

See below for more detail, or watch our updated product demo (3 min). 

1. See team metrics at a glance‍

The homepage (My Insights) now shows the full view of how your team is doing – from process metrics like Flow of Work, Value Delivery, and Quality of Work all the way to our people metrics on Wellbeing and Collaboration.   

2. Get customized action items

‍Our dynamic actions highlight outlier activity you might want to discuss with your team, questions to ask in your next retro, and wins to celebrate.

‍3. Easily get updates in Slack

‍‍You can now get a summary of your team’s metrics along with the suggested actions, right in your preferred workflow (email is also an option).

Setting up Slack alerts is now easier than ever: Quickly configure Slack alerts from the homepage (look for the alert bell in the “Take Action” section of any card). Check out the GIF above for a quick demo.

If you are already connected to Slack on Multitudes and you are the Owner of your organization’s Slack: To make setting up Slack alerts even easier, please reinstall the Multitudes Slack app. This will enable you to send a message to any public channel, without having to add each channel one-by-one (note: you can still select which channels get the alert). Here’s a quick re-install link.

‍4. Find blocked PRs real-time, without the noise

‍Several significant changes improve our blocked PR alerts:

• The list of blocked PRs is real-time, both at the time our Slack alerts are sent and on the homepage. We batch all the blocked PRs from the previous day.
• You can now schedule the alert to arrive just in time for stand-up.
• We’re only showing PRs last updated 8 or more hours ago. We’ve refined this to focus on PRs that have gone stale – without letting them sit for too long. 

5. Identify people to support or celebrate

‍Our “Take Action” section highlights individuals to support or celebrate, including suggested questions to ask in an upcoming 1:1.

Note that per our data ethics principles, we don’t show individual performance metrics, just individual metrics on the people side (e.g., to celebrate someone giving lots of feedback or check in on someone doing lots of out-of-hours work). These individual insights are only visible to the person named, to the people they do 1:1’s with, and to organization owners.

Of course, it wouldn’t be a major release without many more UI improvements to make the app an easier, more fluid experience to use – we’ll leave you to discover those as you play with the app.

Ready to try it out? Request access to our private beta now!