June 30, 2022
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5 min read
Tech Leader Chats: How to build a learning habit for you & your team with Rachel Collingridge
Brooke Mills
Business Operations
Install our app, integrate your tools, and see historic insights within minutes.
Discover opportunities for improvement based on existing data.
Track your progress and receive nudges along the way to help you and your team improve.
Understand the data and the human context using our personalized conversation starters.
Set goals and choose action items with your team.
Gain insights about your team’s process, collaboration efforts, and wellbeing.
Track your progress and receive nudges along the way to help you and your team improve.
Take on recommend next steps and get tips for 1:1’s and retros.
Choose an area for improvement and set goals with your team.
Without Multitudes, learning and development is quite fuzzy. This tool is perfect for underpinning conversations around progression!
A big part of the value of Multitudes is understanding psychological safety on our teams – seeing whether people feel comfortable contributing and who needs support.
We’ve talked about the 4 Accelerate metrics for a long time; Multitudes allowed us to start measuring and managing them.
Multitudes gave me a better feedback loop on my role in the team – over just a couple weeks, I doubled the number of reviews I did for my peers
Multitudes showed us that some of our team members were getting less support than others and the tool helped us take action to ensure that we’re inclusive and equitable.
Pull requests are a team sport. That’s why we focus on team delivery and process – good processes are the best way to get consistent, repeatable performance.
One metric we look at is Time to merge (how long it takes from starting work until it’s production-ready). This metric is closely related to Lead time one of the top four indicators of software team performance; more info from Google’s DORA research.
Collaboration is critical for learning and can show whether your team has psychological safety, which is the biggest predictor of team performance (for more, see Google’s Project Aristotle research).
Multitudes looks at metrics like the Participation Gap (the gap between the quietest and loudest voices, an indicator of psychological safety) and Feedback Flows (which shows who gets feedback, how much, and from whom).
People can't do great work when they are exhausted. A study from the Wharton School of Business and University of North Carolina demonstrated that our cognitive resources deplete over time, so we need breaks to refuel.
That's why we examine behaviors such as Out-of-hours work, which shows how often people are doing work late at night or on weekends. This is an early warning sign of potential burnout.
We integrate with the tools you already use. This means we show past and future trends without interrupting your work.
Connect to our Github app to see analytics and insights based on your team’s PRs, reviews, and comments.
Connect your Jira projects to see insights on the types of work your team does and potential blockers.
Curious about security? Multitudes is built using modern cloud infrastructure practices.
“I usually struggle with how to make changes, but prompts from Multitudes showed me where exactly to take action. I now ask better questions in 1-on-1s with my team.”
Insights and advice for unlocking happier, higher-performing teams.
Get useful insights on team performance and culture, along with updates on our beta.
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