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Multitudes can proactively send you alerts to help you improve performance, collaboration, and wellbeing, in your existing workflow. Read on for how to set up our Slack and email integrations, and how to configure your alerts.
👥 A two-person icon is a team alert, with information about how the team is doing as a whole
👤 A one-person icon is a personal alert, with information about how an individual is doing
Once you’re added as a user on the Multitudes app, you’ll automatically get the Trend Summary each week via email, at the beginning of the week.
Currently this is the only alert available by email, and it cannot be configured. If you’d like to unsubscribe, you can click the unsubscribe link in the email, or email us at support@multitudes.co
You can set up our Slack integration in one of 2 ways:
In the Multitudes app, click your user icon at the bottom of the navigation sidebar. Click Settings, then go to the "Alerts" tab.
[workspace-name].slack.com.Multitudes for Slack app to those specific channels. You can do this by typing @multitudes in each private channel, or clicking on the private channel's name and going to Integrations > Add apps (see screenshot below). 
For convenience, you can also connect to Slack and configure team alerts directly from the My Insights homepage by clicking the bell icons (see screenshots below).
Currently, only the Trend Summary alert is available by email, and it cannot be configured. If you’d like to unsubscribe, you can click the unsubscribe link in the email, or email us at support@multitudes.co
Once our Slack integration has been set up, the Settings > Alerts page will show various configurations.
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You can also edit specific alerts directly by clicking the bell icons on the My Insights page.
Trend Summary section headline links to the Trend Summary alertTake Action section link to the Daily Blocked PRs alertClicking the bell icon will either prompt you to connect to Slack if you have not set up our Slack integration, or show a modal for configuring the relevant alert if you are already set up.
Which teams you get alerts for depends on your team settings and permissions.
For both the Trend Summary email and Multitudes AI Coach Slack alerts, whether you receive these alerts at the team- or company-level depends on set up and permissions, as well as whether you’re either part of a team or watching it, both of which are configurable on the Settings > Teams page.
If your company has at least one team set up...
If you're not on a team, nor watching any team(s)...
If you're on a team, or watching a team: you will receive notifications for each team that you're on or watching (permissions don't matter)
This is a daily summary of pull requests that are awaiting action (e.g., a review, a conversation being resolved, or a merge) and were last updated 8+ hours ago*. We recommend timing these to arrive before your daily stand-up, so you can discuss as needed there.
*If you want to see real-time blocked PRs, you can do so by using our AI Coach Slackbot via slash commands!
Here's an example:
1st line: In the past 3 days
2nd line: [NAME] has the most PRs awaiting review ([X] PRs)
This person has the most open PRs that don’t yet have any reviews.
3rd section: Blocked PRs summary
4th section: Blocked PRs detailed list
The list only includes PRs that were last updated 8+ hours ago (where “updated” means a commit, edit, comment, or review).
The list excludes:
This is a quick view across 5 key metrics of how the selected team (or organization as a whole) is doing. These 5 key metrics are:
Here's an example and breakdown:
Subtitle: For [date] - [date], compared to the previous [period]
The metrics are for the last week or fortnight (as per your configuration) compared to the previous period
Body: Overview of each metric
For each metric, we give you the insights, and then an action if the insight status is looking potentially concerning. The status of these insights are based on targets that you can customize from our default industry benchmarks.
For more information on these 5 metrics including how they’re calculated and the research behind our default industry benchmarks, check out our page on What We Measure and Why.
Our AI Coach shows the top insight for your team(s) at the start of each week, and also lets you bring up insights on demand via slash commands. It analyses and understands at each team’s data and context , and then helps flag anything that looks concerning, suggest contributing factors, and give ideas for actions to take (e.g., questions to ask the team for more context). The results also include deep links into specific charts and views around the app, for you to dive deeper into the details.
Alongside the weekly insights, you can also use slash commands to get insights on your team from our Multitudes AI Coach at any time.
Note that even if you type these commands outside of a direct message with the Multitudes App (e.g. in a public channel), Multitudes App will send the results to you in a direct message. You can forward this to a public channel.
Type /multitudes help for the menu of options, or check out the list of parameters below:
/multitudes with no parameter or /multitudes insights This shows an idea for a conversation starter at your next 1:1 with a specified team member, based on the team member's data.
Who is included in a 1:1 prompt?
Anyone who you’ve added to the 'Who you have 1:1s with' section of your profile under Settings.
How can I share this with my team member?
Make sure your team member has also connected their Slack account to the Multitudes app via the Settings > Integrations page. This means that the team member must have login access to the Multitudes app. Once they’ve done that, they will automatically start receiving a copy of the conversation starters.
You will receive notifications relating to our Annotations feature via our Slack integration if you have it installed, or to your email. Notifications will be sent when:
There currently is no way to configure these alerts - this is in progress.
