Billing & Payments

How do you define a “viewer” on the app? 

A “viewer” is someone who has log-in access to the Multitudes app. We allow for unlimited viewers, because we want to make sure that the whole team gets access to the insights.

How do you define a “contributor” on the app?

A “contributor” is someone who is writing code, comments, or PR's (e.g., as a GitHub contributor) and whose data is included in the Multitudes insights. It is anyone who is listed as a “contributor” on the Team Settings page, regardless of whether they are assigned a team or not. 

Can I try it for free?

Yes! We offer a 30-day free trial. More info on our Pricing page. 

When do I need to pay?

You can start a free trial without providing any credit card information. If you want to continue after your trial, we’ll ask for your payment information then. 

Do you store any credit card information in your systems?

No. We use Stripe to manage credit card payments. You can learn more about their security practices here.

Can I change or cancel my plan at any time?

You can cancel your subscription whenever you like; however, we do not offer refunds for a billing period that you’ve already paid for. 

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